Free Shipping
Shipping is Free for all articles. Prices
mentioned against each artwork are the final cost to the buyer - There
are no hidden costs.
The choice of the Shipping carrier to be used lies with Ganges India.
In case a shipment of value less than US
$50 the shipment might be sent by normal Air Mail. Delivery for such shipments will normally
take place between 8 to 10 days.
We ship to most countries having
Diplomatic relations with India. We do not accept orders from Myanmar or Iran.
Period of Delivery
The normal period for delivery to US destinations
is between 3 to 5 business days. However, Ganges India does not
guarantee any time limit of delivery. In odd instances, a consignment may
be delayed due to extraneous circumstances such as delayed Customs clearance,
Flight delays, etc.
Customs Clearance
The consignment will be delivered to the buyer at his/her doorstep by the Carrier, after all customs formalities have been completed. The Carrier will be responsible for the clearance of the shipment from Customs.
The above policy is applicable to Retail
Orders only.
Exceptions to the above may be noted in the following cases :
- Gold and Diamond Jewelry : Gold
Jewelry will be shipped by Registered Post Parcel by Air (as is the statutory
requirement of the Government of India), duly insured, within 7 business
days of receipt of the order.
- Framed Paintings : Framing requires
3 to 5 busines days, after which it will be shipped,
as per our regular Policy, as stated above. All Framed articles will be
sent duly insured, at no extra cost to the buyer.
- Tanjore Paintings : Tanjore Paintings
are commssioned, which requires at least 15 business days, as per our regular
Policy, as stated above. All Tanjore Paintings will be sent duly insured,
at no extra cost to the buyer.
- Books : All books showcased are
subject to availablity with the publisher. In case a Book purchased is
out of print, the full amount of the purchase will be refunded to the buyer.
Returns Policy
Ganges India guarantees the quality of the products we offer. We also realize it is difficult, sometimes, to accurately judge a work of art from an image on a screen. We want to assure our customers that while we do not want curiosity sales, we will allow you to return a work in its original condition for a full refund of the amount paid by you, if it does not meet your expectations.
Please contact Ganges India within seven days of receipt of the item, at info@gangesindia.com and specify the product code of the work to be returned. The buyer will be responsible for the return shipping and insurance costs.
The refund or exchange is processed within 48 hours of our receiving back the item. The refund will be provided subject to receipt of the artwork in the original state.
Please buy with confidence that your work of art will meet or exceed your expectations.
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