Specification:
- Publisher : Vakils Feffer & Simons
- by : Viney Kirpal, G. K. K. Singh
- Cover : Paperback
- Language : English
- Edition : 1999
- Pages : 416
- Weight : 500
- Size : 8.4 x 5.4 x 0.8 inches
- ISBN-10: 8187111313
- ISBN-13: 978-8187111313
Description:
The book emphasizes the role of people-interaction in the workplace. Kripal and Singh extend the meaning of relationship management beyond the popular notion of customer care to mean a careful handling of one’s association with peers, subordinates and superiors. Presenting a proposal of 6 Es (managers must be entrepreneurial, ethical, empathetic, free of egos, clear in their expectations, and inspiring as role models or examples), the authors provide solutions to three-hundred typical human relationship problems.
Description
Specification:
- Publisher : Vakils Feffer & Simons
- by : Viney Kirpal, G. K. K. Singh
- Cover : Paperback
- Language : English
- Edition : 1999
- Pages : 416
- Weight : 500
- Size : 8.4 x 5.4 x 0.8 inches
- ISBN-10: 8187111313
- ISBN-13: 978-8187111313
Description:
The book emphasizes the role of people-interaction in the workplace. Kripal and Singh extend the meaning of relationship management beyond the popular notion of customer care to mean a careful handling of one’s association with peers, subordinates and superiors. Presenting a proposal of 6 Es (managers must be entrepreneurial, ethical, empathetic, free of egos, clear in their expectations, and inspiring as role models or examples), the authors provide solutions to three-hundred typical human relationship problems.
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